Privacy Policy

This Privacy Policy explains how Ruhi Ana collects, uses, and protects personal information when you visit ruhiana.com, place an order, contact us, or use our services.

Business information

Business name: RUHI ANA LTD

Trading name: Ruhi Ana

Business address: 128 City Road, London, EC1V 2NX, United Kingdom

Email: contact@ruhiana.com

Information we collect

We may collect information such as your name, email address, phone number, billing address, shipping address, order details, payment confirmation information, device information, website usage information, and communications you send to us.

How we use information

We use personal information to process orders, arrange shipping, provide customer support, manage returns, prevent fraud, improve our website, comply with legal obligations, and send marketing communications where permitted.

Payment information

Payments are processed through secure payment providers. We do not store full payment card details on our own systems.

Sharing information

We may share necessary information with Shopify, payment processors, shipping providers, fulfilment partners, analytics providers, marketing services, and legal or regulatory authorities where required.

Cookies and analytics

Our website may use cookies and similar technologies to operate the store, remember preferences, measure website performance, and support advertising or analytics.

International processing

Your information may be processed in countries outside your country of residence where our service providers operate.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. To make a request, contact us at contact@ruhiana.com.

Data retention

We keep personal information only as long as needed for orders, customer support, legal obligations, fraud prevention, and business records.

Contact

For privacy questions or requests, contact contact@ruhiana.com.